Kia ora,

I’m Lou. People usually come to me because something isn't working the way they'd hoped.

I also handle day-to-day communications so things don't drift, stall, or get left half-done.

Memberships are dropping. Nobody knows about the good work they're doing. Messages are all over the place, or communications keep getting pushed down the to-do list.

I help work out what's actually going on, what matters most, and what to do next.

These days, I'm less interested in chasing headlines and more interested in getting the story right and making sure it actually has a point.

Most of my work isn't flashy, but it holds up.

I keep things running properly week to week: websites updated, newsletters going out, content ticking along, and messages staying consistent.

When things ramp up or go a bit sideways, I step in and sort it.

With 25 years in PR and communications, I've learned that attention on its own is cheap. What matters is whether people trust you, remember you, and know what you stand for.

I've worked in-house, agency-side, and spent the last two decades running my own consultancies, so I understand how communications decisions actually get made: risk, trade-offs, timing, internal politics, competing priorities, and the fact that not every "great idea" is a good one.

I focus on what will hold up, what will do the job, and what's actually worth doing.

I work best with organisations and teams who want their communications to run properly without having to think about it all the time, and who value straight talking, good judgement, and work that actually does something.

If your communications are starting to feel a bit messy, inconsistent, or like they're always sitting half-finished on someone's to-do list, it's probably time to sort it.

Get in touch and we can have a quick chat about what’s going on.


♡ Not every problem needs a communications plan.

Sometimes you just need a second set of eyes and a decent coffee.